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Refund policy
Returns
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Products can be returned within 5Â days of delivery.
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Item must be unused, unworn, and in original packaging.
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Original shoe box must be intact and not damaged.
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Return request must be raised within 5 days.
We reserve the right to reject returns if the product is used, damaged, or not in original condition.
 Non-Returnable Items
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Used or worn shoes
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Products without original box
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Items damaged by customer
 Refunds
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Once we receive and inspect the returned product, refund will be processed within 5–7 business days.
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Refund will be credited to original payment method.
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In case of COD orders, refund will be processed via bank transfer or UPI.
 Exchange Policy
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Size exchange allowed within 7 days (subject to stock availability).
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Customer may need to pay reverse shipping charges (if applicable).
Damaged or Wrong Product
If you receive a damaged or wrong item, please contact us within 48 hours with unboxing video and photos.
Email: contactrollerzofficial@gmail.com
Shipping Charges
Shipping charges are non-refundable unless the mistake is from our side.