Shipping policy

Order Processing Time

  • All orders are processed within 1–2 business days.

  • Orders are not dispatched on Sundays or public holidays.

  • During high order volume, dispatch may take slightly longer.

 Shipping Coverage

We currently ship across India.
Delivery availability may vary depending on courier service in certain remote areas.

 Shipping Charges

  • Standard shipping charges apply on all orders.

  • Cash on Delivery (COD) orders will include additional handling charges.

  • Shipping charges are non-refundable unless the error is from our side.

 Estimated Delivery Time

  • Metro Cities: 3–5 business days

  • Other Locations: 4–7 business days

Delivery timelines may vary due to courier operations or unforeseen circumstances.

 Order Tracking

Once your order is shipped, tracking details will be shared via SMS or email.

 Incorrect Address

Customers are responsible for providing accurate shipping details.
ROLLERZ is not liable for delivery issues due to incorrect addresses.

 Damaged or Lost Packages

If your order arrives damaged, please contact us within 48 hours with proper photos and unboxing video.

Email: contactrollerzofficial@gmail.com